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About eGift

Cupola Online offers an "eGift" service that allows you to easily send gifts to people whose addresses you don't know via LINE, email, or DMs on social media.

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What is eGift?

This is a service that allows you to send gifts to people via LINE, SNS, etc. by sending a URL, even if you don't know the recipient's address.

After purchase, the e-gift receipt URL will be issued to the customer, and the recipient can be sent via LINE or SNS. The recipient does not need to register as a member, and the product will be delivered from the shop after entering their address.

It's the perfect e-gift for those unexpected occasions, like when you suddenly remember that it's your friend's birthday!

No personal information is required, and you can send gifts using nicknames.

How to send e-gifts

1. Choose the product you want to give

Select the product as you normally would and select "Send as e-gift."

2. Write your message

Select your preferred message card and enter the message and the sender's name. The sender's name can be a nickname.

3. URL will be issued after purchase is completed

Purchase the product. Once the purchase is complete, a sharing URL will be issued.

4. Send via social media or email

You can send an e-gift by sharing the gift URL on LINE, Facebook, Twitter, Instagram, or other social media sites, or by email, and having the recipient register the delivery address. The e-gift will expire at 23:59, 5 days after the purchase date.

How to receive e-gifts

1. You will receive an e-gift

You will receive an e-gift URL via LINE, Facebook, Twitter, Instagram, or other social media sites, or by email. When you tap the URL, the receipt screen will appear, so tap "Receive e-gift" to proceed to entering your delivery information.

2. Enter your shipping address etc.

Those who receive the URL can simply enter their delivery information and the product will be delivered without the need for membership registration. Please rest assured that the information you enter will not be disclosed to the sender.

3. Receive a gift

Once you have completed the registration process, your gift will be shipped to the address you entered.

eGift receipt deadline & precautions

*Shipping costs are 1,000 yen flat rate.

* The deadline for receiving e-gifts is 14 days after purchase.

* If the recipient does not complete the procedure by the deadline, the order will be automatically canceled.

*Please enter your own address when entering the shipping address when making a purchase.

*Please choose gift wrapping or gift tag when purchasing.

*Please note that we cannot provide information about the recipient.

*Please note that if you enter a wrong message or name, it cannot be changed.

*Multiple items will be delivered together (gifts can only be delivered to one address).
You cannot purchase a "regular purchase item" and an "e-gift purchase item" at the same time.

*Please note that if you delete the e-gift URL email, it cannot be resent.