Assistance
[About returns]
・Defective products
Please contact us by email. We will ship the product by cash on delivery, and after confirming the defective product, we will exchange it for a new one.
Defective products will be replaced within one week from the arrival of the ordered product.
・Sales volume
1 or more per order.
Bulk orders may not be in stock. We will order it from the workshop and ship it as soon as it is in stock.
・Return deadline / Return shipping fee
Please note that we cannot accept any returns or exchanges.
[About payment method]
Shipping and handling charges will be added
・VISA , MASTER , JCB , AMEX
* Caution
・Limited to cards in your name.
・Payment can only be made in a lump sum.
・Only credit cards with a personal authentication service ( 3D Secure) can be used. Please contact each credit card company for details such as registration status. Thank you for your understanding in order to use credit card payments safely. Please note that it may not be available depending on the form of issuance.
・Transfer
·Convenience store settlement
・apple pay/google pay/PayPay/ Rakuten Pay
【postage】
・1 to 20 quick post 185 yen (with tracking service)
・Free shipping for orders over 10,000 yen
・In the case of a large order, it will be shipped by Yamato Transport or Yu-Pack (free shipping)
[Delivery date and time]
・After confirming the order, it will be delivered to the customer in about 10 days.
・In the case of large orders, there is no stock and it will be shipped after ordering from the workshop. Due to the nature of manual production by craftsmen, delivery may be delayed. In that case, we will contact you by email, so please understand.
・Please note that there may be slight delays depending on the region and schedule.
[About receipt]
If you would like a receipt, we will send it with the product.
If you wish, please write the address in "Add order memo" when ordering.
If you would like a different address from the purchaser, please include the address in the "Add order memo" when placing your order.
[About Teaching Materials/Beauty Colleges and Makeup Schools]
We want students who want to become beauticians and make-up artists to use it as teaching materials, so we have reduced the price considerably.
It is my sincere hope that I can be of help to hair stylists and makeup artists working hard towards their dreams.
We are accepting consultations as teaching materials. Please contact us directly by email.
If there is an opportunity, I will also introduce the brush and give a lecture.
Notation based on the Act on Specified Commercial Transactions
【shop's name】 |
Cupola _ _ |
[Distributor] |
Natsuka Okiyama |
[Operations Manager] |
Natsuka Okiyama |
【location】 |
〒150-0013 1-15-9 Ebisu , Shibuya-ku, Tokyo 403 Nipo Ebisu Building |
【telephone number】 |
☎ 03-6403-4884 📱 090-6038-3786 |
【mail address】 |
contact@cupola.jp |
【payment method】 |
・Credit card [ VISA , MASTER , JCB , AMEX ] ・Pay Pay/au Pay/Apple pay/Google pay/LINE pay/ Rakuten Pay ・Convenience store (payment in advance) ・Bank transfer / Mizuho Bank |
[Necessary charges other than product price] |
Convenience store payment fee / bank transfer fee / consumption tax (included in product price) Shipping / Cash on delivery fee / Gift shipping |
[Payment time/deadline] |
・Credit card: At the time of payment (varies by credit card company) |
[Delivery time] |
・Ship within 7 days after payment is confirmed ・In the case of large orders, there is no stock and it will be shipped after ordering from the workshop. Due to the nature of manual production by craftsmen, delivery may be delayed. In that case, we will contact you by email, so please understand. ・Please note that there may be slight delays depending on the region and schedule. |
[Return] |
・Please note that we cannot accept any returns or exchanges. ・Defective products Please contact us by email. We will ship the product by cash on delivery, and after confirming the defective product, we will exchange it for a new one. Defective products will be replaced within one week from the arrival of the ordered product. |
[ Sales volume ] |
・One or more points per order. ・Large orders may not be in stock. We will order it from the workshop and ship it as soon as it is in stock. |
【postage】 |
・1 to 20 quick posts 185 yen (There is a tracking service / We will ship compactly so that the shipping fee is less.) ・Free shipping for orders over 10,000 yen ・In the case of a large order, it will be shipped by Yamato Transport or Yu-Pack (free shipping) ・Separate shipping fee for gift shipping (gift preparation in progress) |
[About receipt] |
・I will send it together with the delivery note. ・If you would like an address different from that of the purchaser, please let us know the address from "Other Inquiries" when placing your order. |
privacy policy
Article 1 What is personal information
1. "Personal information" refers to "personal information" defined in the Personal Information Protection Act, which is information about a living individual, including name, date of birth, address, telephone number, and contact information. , and other descriptions that can identify a specific individual.
2. "History information and characteristic information" of personal information refers to anything other than the "personal information" specified above, and includes the services you have used, the products you have purchased, the pages you have viewed and the history of advertisements, search keywords, This refers to the date and time of use, method of use, environment of use, zip code, gender, occupation, age, IP address, cookie information, location information, individual identification information of the terminal, etc.
Article 2 Acquisition method of personal information
1. In this service, when users register for use, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number. . In addition, transaction records, including personal information of users, between users and business partners, etc., and payment information may be shared with our business partners (including information providers, advertisers, ad distribution destinations, etc.). ), etc.
2. In this service, regarding users, services and software used, products purchased, history of pages and advertisements viewed, search keywords, date and time of use, method of use, usage environment (when using through a mobile terminal, the terminal communication status, various setting information for use), IP address, cookie information, location information, history information and characteristic information such as terminal individual identification information, etc. We will get it when you browse.
Article 3 Purpose of Acquiring and Using Personal Information
The purpose of acquiring and using personal information in this service is as follows.
1. Registered information such as name, address, contact information, payment method, used services and purchased products, and their prices in order to allow customers to view and modify their own registered information and usage status The purpose of displaying information about
2. Purpose of using contact information such as name, address, and e-mail address to notify customers, send products, and contact customers as necessary
3. Purpose of using information such as name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, arrival result of certified mail, etc. for identity verification
4. Information related to payment, such as product name and quantity purchased, service type, period, number of times used, billing amount, name, address, bank account number, credit card number, etc., for billing of product price Purpose of using
5.In order to make it easier to enter data, the registered information is displayed on the input screen, or transferred to other services (including those provided by partners) based on the customer's instructions. purpose
6. Customers who violate the terms of use of this service, such as delaying payment or causing damage to a third party, or customers who try to use the service for illegal or unreasonable purposes, are prohibited from using the service. Purpose of using information to identify individuals such as usage mode, name and address
7. In order to respond to inquiries from customers, information necessary for providing services to customers, such as the content of inquiries and billing information, customer service usage status, contact information, etc. Purpose of use
8.Purposes incidental to the above purposes of use
Article 4 Management of personal information
In order to keep customer's personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, it is necessary to maintain a security system, develop a management system, and thoroughly train employees. We will take appropriate measures, implement safety measures, and strictly manage personal information.
Article 5 Disclosure of Personal Information
1. If the customer himself/herself requests disclosure of personal information, we will disclose it only to the customer without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay.
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When there is a risk of harming the life, body, property or other rights and interests of the customer or a third party
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When there is a risk of significant hindrance to the proper implementation of our business
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In the case of other violations of laws and ordinances.
2. Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information such as history information and characteristic information will not be disclosed.
Article 6 Provision of Personal Information to Third Parties
1.Personal information entrusted to us by our customers will be managed appropriately and will not be provided to third parties without the prior consent of the customer, except in the following cases. However, this does not apply to cases permitted by the Personal Information Protection Act or other laws and regulations.
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When required by law
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When it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
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When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual
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It is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person concerned may hinder the execution of the affairs. if there is
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When the following matters are notified or announced in advance
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Including provision to third parties in the purpose of use
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Items of data provided to third parties
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Means or method of provision to third parties
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Stop providing personal information to third parties at the request of the person
2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not apply to third parties.
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When entrusting all or part of personal information to the extent necessary for this service to achieve the purpose of use
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When personal information is provided due to the succession of business due to merger or other reasons
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When personal information is jointly used with a specific person, to that effect, the items of personal information to be jointly used, the scope of joint users, the purpose of use of the users, and When the name of the person who is responsible for the management of the personal information is notified to the person in advance or put in a state where the person can easily know it
Article 7 Safety Measures for Personal Information
In this service, we take thorough security measures to ensure the accuracy and safety of personal information.
We will always collect information on the protection of personal information and strive to implement the latest security measures.
Article 8 Correction and Deletion of Personal Information
1. If the customer's own personal information held by this service is incorrect information, the customer can request correction or deletion of personal information according to the procedure specified by this service.
2. If this service receives a request from the customer as described in the preceding paragraph and determines that it is necessary to respond to the request, the service will correct or delete the relevant personal information without delay and notify the customer.
Article 9 Suspension of use of personal information
When the customer requests suspension of use or erasure (hereinafter referred to as "suspension of use, etc.") for the reason that the personal information is being handled beyond the scope of the purpose of use, or that it has been acquired illegally. , we will conduct the necessary investigation without delay, and based on the results, we will suspend the use of personal information, etc., and notify the customer to that effect. However, if there is a large amount of cost to stop using personal information, etc., or if it is difficult to stop using, etc., we will take alternative measures.
Article 10 Compliance with Laws and Regulations and Changes to Privacy Policy
1. In this service, we will comply with Japanese laws and regulations and other norms that apply to the personal information we hold.
2. The contents of the privacy policy may be changed without notifying the user.
3. Unless otherwise specified by this service, the changed privacy policy will take effect when it is posted on this website.
Article 11 Personal Information Manager
Cupola Natsuka Okiyama
Article 12 Inquiries
For inquiries regarding the privacy policy and the handling of personal information in this service, please contact the following contact point.
Cupola _
〒150-0013
1-15-9 Ebisu, Shibuya-ku, Tokyo Nippo Ebisu Building 403
☎: 03-6403-4884
📱 : 090-6038-3786
✉ :contact@cupola.jp
terms of service
These Terms of Use (hereinafter referred to as the "Terms") are governed by the services provided by Cupola (hereinafter referred to as the "Company") on this EC site (hereinafter referred to as the "Services"). It defines the terms of use of. All registered members (hereinafter referred to as "members") shall use this service in accordance with these Terms.
Article 1 (Application)
This agreement shall apply to all relationships related to the use of this service between members and our company.
Article 2 (Registration for use)
The person who wishes to register applies for use registration according to the method specified by the Company, and the use registration is completed when the Company approves this.
If we determine that the applicant for use registration has any of the following reasons, we may not approve the application for use registration, and we will not be obliged to disclose the reason.
( 1 ) When false information is submitted when applying for user registration
( 2 ) If the application is from a person who has violated these Terms
( 3 ) In addition, if the Company determines that the use registration is not appropriate
Article 3 (Management of member ID and password)
Members shall manage their member IDs and passwords for the Service at their own responsibility.
Members may not transfer or lend their member IDs and passwords to third parties under any circumstances. If the combination of the member ID and password matches the registered information and is logged in, the Company will consider it to be used by the member who has registered the member ID .
Article 4 (Usage Fee and Payment Method)
As a consideration for using this service, the member shall pay the usage fee separately determined by the Company and displayed on this website by the method specified by the Company.
Article 5 (Prohibitions)
Members shall not engage in any of the following acts when using the Service.
( 1 ) Acts that violate laws or public order and morals
( 2 ) Acts related to criminal acts
( 3 ) Acts that destroy or interfere with the functions of our server or network
( 4 ) Acts that may interfere with the operation of the Company's services
( 5 ) Acts of collecting or accumulating personal information, etc. on other members
( 6 ) Acts of pretending to be another member
( 7 ) Acts that directly or indirectly provide benefits to antisocial forces in relation to our services
( 8 ) Other acts that the Company deems inappropriate
Article 6 (Suspension of Provision of the Service, etc.)
If the Company determines that any of the following reasons exist, the Company may suspend or suspend the provision of all or part of the Service without prior notice to the Member.
( 1 ) When performing maintenance inspections or updating computer systems related to this service
( 2 ) When it becomes difficult to provide the Service due to force majeure such as an earthquake, lightning strike, fire, power outage or natural disaster.
( 3 ) When the computer or communication line, etc. stops due to an accident
( 4 ) In addition, when the Company determines that it is difficult to provide this service
The Company shall not be liable for any disadvantage or damage suffered by the member or a third party due to suspension or interruption of the provision of this service, regardless of the reason.
Article 7 (Use Restrictions and Cancellation of Registration)
In the following cases, the Company may, without prior notice, restrict the use of all or part of the Service or cancel the member's registration.
( 1 ) Violation of any provision of these Terms
( 2 ) When it turns out that there is a false fact in the registered items
( 3 ) In addition, when the Company determines that the use of this service is not appropriate.
The Company shall not be held responsible for any damages incurred by the member due to the actions taken by the Company under this Article.
Article 8 (Disclaimer)
Our company's default liability shall be exempted if it is not due to our intention or gross negligence.
We are not responsible for any transactions, communications, disputes, etc. that occur between members and other members or third parties in relation to this service.
Article 9 (Changes to Service Contents, etc.)
The Company may change the content of the Service or suspend the provision of the Service without notifying the Member, and shall not be liable for any damages incurred by the Member as a result.
Article 10 (Changes to Terms of Use)
If we deem it necessary, we may change these Terms at any time without notifying members.
Article 11 (Notice or Contact)
Notifications or communications between members and the Company shall be made by the method specified by the Company.
Article 12 (Prohibition of Transfer of Rights and Obligations)
Members may not transfer or pledge their status under the Terms of Use or their rights or obligations under these Terms to a third party without the Company's prior written consent.
Article 13 (Governing Law/Jurisdiction)
The law of Japan shall be the governing law for the interpretation of these Terms.
In the event of a dispute regarding this service, the court having jurisdiction over the location of our head office shall be the exclusive jurisdiction.
that's all