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Cupola Official Web Store

Notation based on the Act on Specified Commercial Transactions

[Shop name]

Cupola

[Distributor]

Okiyama Natsuyoshi

[Operations Manager]    

Okiyama Natsuyoshi

【location】

  150-0013 Tokyo, Shibuya-ku, Ebisu 1-15-9 , Nippou Ebisu Building 403

【telephone number】

03-6403-4884 📱 090-6038-3786

【email address】

contact@cupola.jp

[Payment method]

・Credit cards [ VISA , MASTER , JCB , AMEX ]

Pay Pay/au Pay/Apple pay/Google pay/LINE pay/ Rakuten Pay       

・Convenience stores (prepaid)

・Bank transfer / Mizuho Bank

[Required fees other than the product price]

Convenience store payment fee / bank transfer fee / consumption tax (included in the product price)

Shipping fee / COD fee / gift shipping fee

[Payment period and deadline]

・Credit card: At the time of payment (varies depending on the credit card company)
・Bank transfer: within 7 days of ordering
・Convenience stores: within 3 days of ordering

[Delivery time]

Shipping within 7 days after payment is confirmed

For large orders, if there is no stock, we will order from the workshop and ship. Due to the nature of the handmade production, delivery may be delayed. In that case, we will contact you by email, so please understand.

-Please note that there may be some delays depending on the region and date.

[Returns]

Please note that we cannot accept any returns or exchanges.

About defective products

Please contact us by email. Please send the product back to us cash on delivery. After confirming the defect, we will exchange it for a new one.

Defective products will be exchanged within one week of receiving your order.

[ Sales volume ]

One or more items per order.

Large orders may not be in stock. We will place an order with the workshop and ship as soon as stock arrives.

【postage】

1 to 20 bottles Quick Post 185 yen

(Tracking service available / Shipping will be sent compactly to reduce shipping costs)

Free shipping for purchases over 10,000 yen

For large orders, shipping will be via Yamato Transport or Yu-Pack (free shipping)

Gift shipping will incur additional shipping fees (gifts are being prepared)

[Regarding receipts]

We will send it together with the delivery note.

If you would like the recipient to be different from the purchaser, please let us know the recipient by clicking on "Other inquiries" when placing your order .